Last updated: 07/28/26
Eli Technologies, Inc. (“Company,” “we,” “our” or “us”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy.
This Privacy Policy describes how we collect, use, and share information about you as well as your rights and choices about such collection, use, and sharing, and applies to this website as well as the services offered by Company, whether via this website or a Company mobile or web application (collectively, the ”Services”).
Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use the Services. By accessing or using the Services, you agree to this Privacy Policy.
This Privacy Policy may change from time to time (see Changes to this Privacy Policy). Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates. If you have any questions about our privacy practices, please contact us as set forth in the Contact Us section below.
Depending on how you interact with the Services (e.g., as a contractor, homeowner, etc.) we may collect the following types of information from you as a user of the Services.
We collect certain information you provide directly via the Services:
As you navigate through and interact with the Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
The information we collect automatically helps us to improve the Services, including by enabling us to:
The technologies we use for this automatic data collection may include:
We use information that we collect about you or that you provide to us, including any personal information:
We may also use your information to contact you about our goods and services that may be of interest to you. If you do not want us to use your information in this way, please let us know at privacy@eli.build.
We may use information that does not identify you (including information that has been de-identified) without obligation to you except as prohibited by applicable law.
For information on your rights and choices regarding how we use your information, see Your Rights and Choices below.
We share information about you as follows:
Without limiting the foregoing, in our sole discretion, we may share aggregated information that does not identify you or de-identified information about you with third parties or affiliates for any purpose except as prohibited by applicable law. For information on your rights and choices regarding how we share your information, please see Your Rights and Choices below.
You may access, update, or remove certain account information that you have voluntarily submitted to us through the Services by sending an email to us at privacy@eli.build. We may require additional information from you to allow us to confirm your identity.
Please note that we will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Cookies and Pixels. Most browsers accept cookies by default. You can instruct your browser, by changing its settings, to decline or delete cookies. If you use multiple browsers on your device, you will need to instruct each browser separately. Your ability to limit cookies is subject to your browser settings and limitations.
Do Not Track. Some browsers and browser extensions support the Global Privacy Control (“GPC”) that can send a signal to process your request to opt out from certain types of data processing, including data “sales” as defined under certain laws. When we detect such a signal, we will make reasonable efforts to respect your choices indicated by a GPC setting as required by applicable law.
Please be aware that if you disable or remove tracking technologies, some parts of the Services may not function correctly.
You can opt out of receiving promotional emails from us at any time by following the instructions as provided in emails to click on the unsubscribe link or emailing us at privacy@eli.build with the word UNSUBSCRIBE in the subject field of the email. Please note that you cannot opt out of certain non-promotional emails, such as those about your account, transactions, servicing, or Company's ongoing business relations with you.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Depending on your state of residency, you may have certain rights related to your personal data, including:
Important: The exact scope of these rights vary by state. There are also several exceptions where we may not have an obligation to fulfill your request.
To exercise any of these rights, please contact us at: privacy@eli.build.
To appeal a decision regarding a consumer rights request: If we decline to take action regarding your request to exercise your privacy rights, you may appeal our decision by contacting us at privacy@eli.build. You must submit your appeal within sixty (60) days after receiving our decision. Please include sufficient information for us to identify your original request and explain why you believe the denial was in error. We will review and respond to your appeal within forty-five (45) days after receipt of the appeal. If reasonably necessary, we may extend the response period once by an additional forty-five (45) days, in which case we will inform you of the extension and the reason for the delay. If we deny your appeal, we will provide you with a written explanation of the reasons for the decision. Where required by applicable law, our response will also include information regarding how you may contact your state Attorney General or other applicable regulatory authority to submit a complaint.
If you are a California resident, additional information applies to you. To learn more about California residents’ privacy rights, please see the Your California Privacy Rights section below.
California law grants additional privacy rights to California residents. In particular, the California Consumer Privacy Act (“CCPA”) requires businesses to disclose, for the past 12 months, (i) the categories of personal information collected, (ii) the sources of the collected personal information, (iii) the purposes for which the collected personal information is used, (iv) the categories of personal information disclosed for a business purpose, and (v) the categories of any personal information sold. Company provides these disclosures in the following table. (Note that Company does not share or sell any personal information, even under the broad CCPA definition of “share” or “sale.”)
| Category | Sources of Collection | Purposes of Collection | Disclosures for a Business Purpose |
|---|---|---|---|
| Identifiers | Website visits, creation of accounts, registration for Company products and services, and requests for information from Company in performing the Services | To enable Company to provide the Services, including to: conduct utility validation, income verification, and residency verification for use in determining eligibility for incentive programs; and allow Company to communicate with you | To Company service providers to assist in providing Company products and services |
| Personal information categories listed in the California Customer Records statute | Registration to receive Company products and services and requests for information from Company in performing the Services | To enable Company to provide the Services, including to: conduct utility validation, income verification, social benefit enrollment verification for use in determining eligibility for incentive programs | To Company service providers to assist in providing Company products and services |
| Commercial information | Registration to receive Company products and services and requests for information from Company in performing the Services | To enable Company to provide the Services, including to: establish property facts like square footage, insulation status, and equipment information for use in determining eligibility for incentive programs and loan underwriting; and verify ownership and vehicle identification numbers for use in determining eligibility for vehicle-related incentive programs | To Company service providers to assist in providing Company products and services |
| Internet or other electronic network activity | Your browsing and search history on our website and other interactions with our website | To improve the visitor experience on our website, diagnose server problems, and administer our website | To third-party analytics services providers for the purpose of maintaining and enhancing our website |
| Professional or employment-related information | Registration to receive Company products and services and requests for information from Company in performing the Services | To enable Company to provide the Services, including income verification for use in determining eligibility for incentive programs | To Company service providers to assist in providing Company products and services |
California residents also have the rights described below. We will not discriminate against any California resident who exercises these rights.
Right to access/know your information. You may request from us a list of (i) the personal information that we have collected about you, and (ii) the categories of third parties to whom we have disclosed your personal information. You have the right to up to two (2) access requests each twelve (12) months.
If we deny your request, we will record the denial and provide you with a written notice explaining the reasons for the denial. This notice will be sent promptly and will include information on how you can challenge the decision if you believe it was made in error.
Right to delete your information. You may request, at any time, that we delete your information and direct our service providers to delete your information from their records. We are not required to delete any information that is necessary to provide our Services you have requested, to detect security incidents, or to comply with a legal obligation, among other limited exceptions.
You may contact us to exercise these rights at privacy@eli.build. To ensure the privacy and protection of individuals, we are required to verify your identity (or that of your authorized agent) or otherwise authenticate your request(s), which we will do in accordance with the CCPA regulations. Please note that, under the CCPA, we are not required to grant a request to access/know or a request to delete with respect to personal information obtained from you in your role as an employee, owner, director, officer or contractor of a company and within the context of Company providing its services to such company.
Company is a U.S.-based company and the Services are intended for residents in the U.S. If you are a non-U.S. resident and provide us with your personal information, you acknowledge and agree that your personal information may be transferred to and processed in the United States, where the laws regarding processing of personal information may be less stringent than the laws in your country. By providing your information, you consent to such transfer and processing.
The Services are not intended for, and we do not knowingly collect any personal information from, children under the age of 18. If we learn we have collected or received personal information from a child under 18 years old without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18 without such parental consent, please contact us at privacy@eli.build.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to the Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained in the Services.
We reserve the right to revise this Privacy Policy at any time. Any changes will be effective immediately upon posting of the revised Privacy Policy and updating the “last modified” date above. Your continued use of the Services indicates your consent to the Privacy Policy then posted. If the changes are material, we may provide you additional notice to your email address. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our website and this Privacy Policy to check for any changes.
If you have any questions or comments about this Privacy Policy or our privacy practices, please contact us at: privacy@eli.build.